Responsibilities: Customer service utilizing proper phone etiquette and returning all phone messages within 24 hours. Ability to research and resolve problem accounts. Processing of Status Letters Processing of closings (new sales, resales and builder-to-builder sales). Posting of closing checks. Posting of deposits Processing monthly. AR for each association assigned. Upkeep of individual homeowner files on a monthly basis. Filing and releasing liens. Verifying legal fees for delinquent accounts. Liaison between Association and Attorney for Associations in regards to delinquent accounts. Posting fine charges. Contract court appearances regarding delinquency, Covenant, or other matters. Must have strong skills and experience in: Customer service, Ability to research, Ten-key and data entry. Organizational Skills. Ability to meet deadlines and prioritize. Excellent verbal and written communication skills. Ability to adapt to change. Team Player.
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