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  1. Software Support Tech

    Software Support TechnicianBizNet’s ground-breaking BizInsight Excel Suite helps companies reduce the time they spend updating spreadsheets by 80%. It is being adopted globally by software publishers and users. BizNet Software has been named in the Inc. Magazine 5000 List of America’s Fastest Growing Private Companies in 2012 and 2013.BizNet is seeking a passionate, self-motivated individual to join our team as a Software Support Technician. In this customer facing role, you will be supporting the ...

  2. Client Support Specialist (6218)

    Excellent opportunity for a Client Support Specialist located in Dallas. You will be responsible for proactively monitoring the status of our services and third party support tools, restoring connectivity of such, and assisting others in resolving systematic and/or operational issues for large enterprise customers. You will support the team in analyzing, reproducing and resolving complex situations which may be related to software, hardware, or network related issues. You will be expected to ...

  3. Product Support/Escalation Engineer - Product Maintenance

    Job Summary: The Tier 3 Engineer in the Product Maintenance team is responsible for providing daily advanced engineering support to T-System customers and technical training to members of the Client Support team.   primary objectives:   Responsible for complete resolution of tier 3 production escalations for complex technical incidents, including analysis, root cause determination and on-going client follow-up. Responsible for managing assigned tier 3 production escalation tasks. Meet or ...

  4. Technical Support Engineer

    Technical Support Engineer This position for a Technical Support Engineer is located in Dallas, TX for a company in the hosting industry. Applicants must be able to work full time within the datacenter. No telecommuting.   Responsibilities Assist clients in a friendly manner with hardware, network and power issues pertaining to their dedicated hosting. Develop and maintain technical documents, articles and materials upon request for Limestone Networks clients and support personnel through our ...

  5. Systems Engineer/Support Team Lead

    Job Summary: Responsible for the technical design, planning, implementation and the highest level of ongoing support for mission critical systems. Serves as a technical expert in the configuration management of complex, custom web-based applications and their supporting systems. Recommends the redesign of systems and workflow as part of continual service improvement. Investigates and analyzes feasibility of system requirements and develops specifications based on client needs. Coordinates client ...

  6. PC Techncial Support Specialist

    We were looking for a Level 1 Phone Support Specialist. They need to have 2+ years supporting Windows 7 operating systems, trouble shooting skills, and excellent documentation. Excellent customer service skills are required. We need good soft skills, professionalism, and the ability to position any response to a customer on any level. This request is for contract only; the contract would start immediately and extend through mid to late September. Once the employee is trained they will need to work ...

  7. Help Desk Support

    Help Desk Support Plano, TX 6 Month Contract; 9am - 5pm **Any IT certification required**   Main Responsibilities: Provide both reactive and proactive assistance to all external customers Troubleshoot and resolution of open incidents Troubleshoot/qualify incidents before escalating into Tier-II Liaise with Tier-II, to facilitate feedback Record and document all issues related to the customers The creation of documented solutions for both internal and external support web-pages ...

  8. L2 Linux Support Engineer

      Daily, L2 Linux Support personnel perform logical and physical provisioning, migration, and technical consultation to internal and external customers via telephone, live chat, and tickets.   The ideal candidate for this position will possess exceptionally high skills in Linux operating systems, the web hosting industry, and virtualization in a service-provider model.       Job Duties & Responsibilities: Serves as escalation from Level 1 support Perform complex Linux systems administration ...

  9. ERP Application Support

    This is a contract opportunity for an oil & gas company located in Gainesville, Texas. The ERP Application Support Analyst (Level II) will provided technical support to Sage business users and support applications and training for Sage 100 and related integrated products. Essential Responsibilities: - Provide end-user day to day support of Sage 100 version 4.5.6 - Identify root cause of software issues and work together with users and vendor support to resolve - Update Sage User Security - Grant ...

  10. Technical Support Engineer (Server/IIS/MS SQL) (6210)

    Great opportunity for a Technical Support Engineer for our client located in Dallas. You will be responsible for resolving systematic and operational issues for large enterprise customers in a timely and professional manner. You will also manage customer accounts by analyzing, reproducing and resolving complex situations which may be related to software, hardware, or network related issues. Additionally, you will be expected to prioritize and manage multiple issues while maintaining the high level of ...

  11. POS Systems Integrator & Support Specialist

    Patronpath’s POS Systems Integrator will champion the development, integration, and ongoing service and enhancements of all phases of our POS integrations. Superior solution and service are the competitive advantages in our market for both our clients and Patronpath. Responsibilities will include, but are not limited to: Manage and troubleshoot online ordering POS installation process and service issues with clients including POS companies such as Micros, Aloha, Positouch, and Comtrex, and POS ...

  12. Operations Support Specialist - Irving TX

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Our client in Irving, TX Is looking for an Operations Support Specialist for a contract to possible hire. This position is with a premier technology organization and offers high growth potential! The selected candidate will have the following skill set: Position Description and Responsibilities: Work with E-Commerce Product Manager to support internal and ...

  13. IT Support Specialist - Dallas TX

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Our Dallas, TX client is seeking an IT Support Specialist. The successful candidate will serve as the technical support specialist for various campuses and other technology related duties as assigned. As part of a small internal IT staff, this team member may also have small procurement duties, training and documentation responsibilities. Senior Director will ...

  14. Technical Product Support Agent (10:00AM - 7:00PM Shift)

    Right now, RealPage is hiring a new class of Product Support Agents to start on August 4, 2014. The initial shift would be 10:00AM - 7:00PM. As the Product Support Agent I, you are the front line to our customers and have an opportunity to be a hero to them every day! You will receive inbound calls from RealPage clients and provide technical support on RealPage software products. You will quickly diagnose the problems, accurately record all issues, and meet all department service standards. This is ...

  15. Technical Support Anaylst - Tier 1

    Job Summary:   We have an immediate opening available in the Plano area! Check out our opening. The successful candidate must have advanced problem solving, analytical, and people skills. Providing excellent Client Support is the top priority for our support analysts, who must react quickly, professionally and proactively at all times. The Technical Support Analyst will spend the majority of their day talking with and helping our customers with their software problems over the phone and email. ...

  16. Desktop Support Emerging Technologies

    OVERALL PURPOSE: Tier 2/3 helpdesk support for field technicians using Windows laptops, Apple iPhones & iPads, and peripherals including printers and docking stations. ROLES & RESPONSIBILITIES: Remote support of Windows XP, Windows 7, Windows 8, iOS. Support for PC hardware, Apple iPads and iPhones, and other emerging technologies as identified. Resolution of blue screen errors and security issues. Support for/with MobileIron or comparable Enterprise Mobile Device Management tools. Support ...

  17. Software Support Technician

    Software Support Technician BizNet’s ground-breaking BizInsight Excel Suite helps companies reduce the time they spend updating spreadsheets by 80%. It is being adopted globally by software publishers and users. BizNet Software has been named in the Inc. Magazine 5000 List of America’s Fastest Growing Private Companies in 2012 and 2013. BizNet is seeking a passionate, self-motivated individual to join our team as a Software Support Technician. In this customer facing role, you will be supporting ...

  18. Junior Software Tech Support Representative - Southlake TX

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Our Southlake, TX client is seeking a Junior Software Tech Support Representative on a contract to possible hire basis. Job Responsibilities: Responsible for assisting with installation, training and support of new customers on software Key point of contact for customer support once they are live Regular interaction with the sale and product development team ...

  19. Desktop Support

      Hello,   My name is Jacqueline and I represent The Fountain Group.  We are a national staffing firm and are currently seeking a Desktop Support Specialist for a prominent client of ours.  This position is located in Dallas, TX. Details for the positions are as follows:   Job Description: Receives work from and responds to service center tickets, walk-in or internal help requests. Using experience and technical judgment, successfully troubleshoots and resolves or escalates complex technical ...

  20. Coordinator/Specialist (COOSP) Support II 3162534D00

    Temple Terrace, FL Pay rate is $23.00 per hour on a W-2. COORDINATOR/SPECIALIST COOSP SUPPORT - This position is responsible for work order administration activities within the coosp support centers, including work order scheduling, material procurement and staging and milestone date administration. OPCEN Scheduler Responsibilities: The Scheduler’s responsibility is to ensure work orders are built within the milestone dates provided by Engineering or the target dates provided by Integration. The ...

  21. Technical Support Specialist

    This is an immediate opening in the Plano area. Check out our opening.   This is a Tier 1 Tech Support role which will involve determining the root cause and resolving technical inquiries from end users. If you have a passion for tech, self-motivated and thrive in a fast- paced environment, this position may be a great match for you. Great culture, benefits and career development opportunities! Please review the requirements of this position. If you meet the position requirements, submit your ...

  22. Technical Support Specialist - Tier 2

    Candidate must have 7-10+ years of business IT experience providing support to multiple customers in a Manged Services environment. Strong knowledge of Microsoft Windows & Server products, plus firewall, Internet connectivity, and line-of-business applications necessary. This is NOT a position for someone new to IT or with less than 7 years of business IT experience. We are a people-oriented business, handling customer issues quickly and efficiently in a respectful manner for our customers. ...

  23. VoIP Implementation/Support Specialist

     This specialist must have at least 5 years experience implementing and supporting VoIP and SIP-based PBX solutions. Interconnect experience required. Strong knowledge of Digium and other SIP-based PBX solutions necessary. The selected candidate will be responsible for migration of clients from existing PBX systems to Hosted VoIP and SIP-PBX systems. This includes TN Porting, SIP and callpath analysis and implementation, internal system migration and ongoing support. Troubleshooting skills for the ...

  24. IT Support

      IT person needed with a wide range of skills needed to assist a sales office. Basic skills required are:   Good user-end troubleshooting and helpdesk skills on Windows & Linux desktops Solid basic networking knowledge Experience with Asterisk and SIP phones is a must Comfortable with Linux servers ,SSH and remote management Able to quickly make decisions and work independently Day to day tasks will be: Quickly diagnosing and fixing a diverse number of basic user-end computer problems ...